Our Management Team

Butler, Bonner and Nash purchased Pan-Oston, Canada in 2006. Mr. Butler is well known and has a diversified background in the industry and is currently the President of Pan-Oston, Canada and Complete Retail Solutions.

Mr. Butler started with Pan-Oston as a Junior Draftsman in 1983 and worked up to the position of Chief Operating Officer for North America in 1998, responsible for three manufacturing facilities in the US (2 in Kentucky and 1 in Las Vegas) as well as two facilities in Canada. During his tenure, he was asked to establish Pan-Oston Co., USA in Glasgow, KY along with a satellite manufacturing facility in Las Vegas for the western US market.  Mr. Butler founded Complete Retail Solutions (CRS) with Mr. Nash and Mr. Bonner in 2002.

Mr. Nash has a comprehensive knowledge of manufacturing processes and
equipment beginning on the shop floor and rising to Manufacturing Manager at PO starting in 1984, prior to leaving to join CRS. Mr. Nash is the Vice-President, Manufacturing Services of PO. He was instrumental in developing manufacturing outsourcing relationships during the start-up of CRS. He currently manages a team of Retail Design Specialists, Purchasing, Production and Project Management.


Mr. Bonner is the Vice-President, Sales and Marketing. He started with Pan-Oston in 1978 on the production floor and was promoted to a position of Purchasing Manager and then moved into Sales and Marketing back in 1983. With almost 40 years in the Retail Industry, he manages the Canadian sales and marketing team maintaining relationships with our established customers as well as develop new and exciting opportunities. In many cases, he is more familiar with existing equipment and future needs than the fixture buyers themselves.

Bonner currently manages our sales team including Product Sales Managers, National Service Department and inside Sales Support. He codevelops opportunities with independently owned regional companies representing our products to the retail market coast to coast to coast. Our Service department facilitates service, preventative maintenance and installations for our customers nationwide.